In August 2003, I sent an identical letter to a dozen various media (e.g. The Guardian ) in which I related the horrendous nightmare I was going through, including my experiences with various government departments.

In each instance, I copied various ministries, including the Office of the Prime Minister.

The 21 August 2003 reply from the Office of the Prime Minister was

"The contents of your letter have been carefully noted" .

I now view this as a euphemism for

"your letter has been binned"